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How does the 'Sign me in automatically' work?
The 'Sign me in automatically' is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.
What happens if I forget my password?
If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
How can I change my password?
After you are logged in, click on 'Account Settings' link, you will see the 'Current Password' field, type your current password in this field and your new password on the fields 'Password' and 'Retype Password', then hit the submit button.
Can I change my business profile level?
Yes, you can upgrade anytime to a higher level for more exposure and options. Chat with one of our support agents or call our office at (+597) 401-968. You can also email us at support@socialsuriname.com.
Am I required to have an account to add my business or other options to the site?
Yes. In order to add your business or events, marketplace articles you must have an account. The steps are simple and quick. You can also use your account in our mobile apps to bookmark your favorite places!
How can I sign up for an account?
To sign up as a sponsor go to the 'Advertise With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process. To sign up as a visitor go to 'Sign up | Login' link at top menu, fill out all fields and click in 'Create Account'.
Why am I receiving an 'Account Locked' message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
Why should i claim my business
Business owners or managers can claim their business page to manage their listing placement, see stats, connect with potential customers and react to reviews.
What are the supported mobile devices?
Our website supports all current browser versions. As for our mobile apps, these can be installed on: - Apple iOS 9.0 or later (iPhone). - Android 4.1 or later (Pixel, Samsung and more). - Other devices (Windows, Blackberry) are currently not supported. - Our mobile apps are optimized for tablets (same versions as iOS & Android).
How do i post photos (images) to my business profile on Social?
- Login to your profile dashboard and select the listing you want to edit. - Select if you want to edit your 'Cover Image' or your 'Photo Gallery' images. - Please make sure you don't already have the maximum number of 'Photo Gallery' images, otherwise you will have to swap or remove some. - The recommended dimensions for the 'Cover Image' are: 1920 x 480 px (JPG, GIF or PNG). Maximum file size 1.5 MB. Animated .gif isn't supported. - The recommended dimensions for the 'Photo Gallery' are: 1024px x 768px (JPG, GIF or PNG). Maximum file size 1.5 MB. Animated .gif isn't supported. - When uploading please wait for the images to be displayed and then click 'Save' before you exit. - If you visit your business profile page and you don't see the images. Please hit Ctrl+F5 to refresh your browser or clear your browser cache.
Do my advertisement have statistics?
Yes, when you log into your sponsor dashboard you can view the performance of your ad.
How much does it cost to boost your business?
The maximum reach for your business is through banner advertisement. Social has 5 different types of rotating ad formats to choose from: Leaderboard (728x90), Large Mobile (320x100), Square (250x250), Wide Skyscraper (160x600), Sponsored Links (text only)(320x100). The prices range from srd 25.00 - srd 125.00 a month. You can choose to focus your advertisement globally (throughout our platform) or within special category sections that fit your business. The more you spend, the more people will see your advertisement.
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